Privacy, in plain terms.
LLMLayer Company LLC ("LLMLayer," "we," "us," or "our") operates llmlayer.ai and provides API services for AI agents. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Our Core Privacy Principle
We do not store, log, or retain the content of your API requests (search queries, scraped content, documents, or AI conversations). Your data is processed in real-time and immediately discarded. We never use your data to train models or for any purpose beyond providing the API response.
1Overview
LLMLayer provides web search, content scraping, document processing, and AI-powered response APIs. We collect minimal information necessary to provide these services and bill for usage.
2Information We Collect
2.1 Account Information
- Email address — for account creation and communication
- Password — stored using secure hashing (bcrypt)
- Name — optional, for personalization
- Company name — optional, for business accounts
2.2 Payment Information
- Billing details — processed by Stripe (our payment processor)
- Billing address — for tax purposes
2.3 Usage Data
We collect minimal operational data for billing and service operation:
- API request counts — number of requests per endpoint
- Timestamps — when requests were made
- API key identifiers — which key made the request (not the key itself)
- Error types — technical error codes (no content)
- IP addresses — for rate limiting and abuse prevention
2.4 Technical Data
- Browser type and version
- Operating system
- Device type
- Pages visited on our website
3What We Don't Store
Zero Content Storage
The following data is NEVER stored, logged, or retained:
Why this matters: Your proprietary data, user information, and intellectual property remain completely private. We process requests in real-time and immediately discard all content data.
No Model Training: We never use your data to train, improve, or develop any AI models or systems. Your data is never sold or shared with third parties for any purpose.
4How We Use Information
We use the information we collect only for:
4.1 Service Delivery
- Processing your API requests
- Authenticating your account and API keys
- Calculating usage for billing
4.2 Communications
- Sending account-related emails (verification, password reset)
- Billing notifications and receipts
- Important service updates
- Responding to support requests
4.3 Security
- Detecting and preventing fraud or abuse
- Enforcing rate limits
- Monitoring for unusual activity
4.4 Service Improvement
- Analyzing aggregated usage patterns
- Understanding which APIs are most used
- Identifying and fixing bugs
5Information Sharing
5.1 Service Providers We Use
Stripe — Payment Processing
stripe.com/privacyWhat we share: Email, billing address, payment details
Why: Process payments and manage subscriptions
LLM Providers — AI Responses
Providers: OpenAI
What we share: Only when you use the Answer API — your prompts are sent to the selected model provider
Why: Generate AI responses
5.2 Legal Requirements
We may disclose information if legally required:
- Court orders or subpoenas
- Law enforcement requests
- Compliance with applicable laws
- Protection of our rights or safety
5.3 What We Never Do
We will NEVER:
- Sell your personal information
- Share your API request content with anyone
- Use your data for advertising
- Share data with data brokers
6Data Security
We implement security measures to protect your information:
6.1 Security Measures
All data transmitted using HTTPS/TLS
Passwords hashed using bcrypt
Keys are hashed and never stored in plain text
Limited employee access to systems
Modern hosting with security best practices
6.2 Your Responsibilities
- Keep your password secure
- Never share your API keys
- Use strong, unique passwords
- Report any unauthorized access immediately
6.3 Data Retention
| Account data | Until you close your account + 90 days |
| Billing records | 7 years (required by tax law) |
| Usage metadata | 90 days |
| Error logs | 30 days |
| Request content | Zero retention — never stored |
7Your Privacy Rights
You have the following rights regarding your data:
7.1 Access
Request a copy of the personal information we have about you.
7.2 Correction
Update inaccurate information through your account settings or by contacting us.
7.3 Deletion
Request deletion of your account and personal information (subject to legal requirements).
7.4 Opt-Out
Unsubscribe from marketing emails using the link in any email or by contacting us.
7.5 California Residents (CCPA)
If you're in California, you have additional rights:
- Right to know what information we collect
- Right to delete your information
- Right to opt-out of sale (Note: We don't sell your data)
- Right to non-discrimination
7.6 European Residents (GDPR)
If you're in the EU/EEA, you have additional rights:
- Right to access and portability
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object
- Right to lodge a complaint with supervisory authorities
7.7 How to Exercise Rights
Contact us at: privacy@llmlayer.ai. We'll respond within 30 days.
8Cookies and Tracking
We use essential cookies for:
- Authentication (keeping you logged in)
- Session management
- Security
You can disable cookies in your browser settings, but this may affect your ability to use certain features.
9Children's Privacy
Our Services are not intended for anyone under 18. We do not knowingly collect information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.
If you believe we have information from a child under 18, contact us immediately at privacy@llmlayer.ai.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We'll update the "Last Updated" date
- We'll notify you by email for significant changes
- Your continued use after changes means you accept them
11Contact Us
For privacy questions or concerns, contact us:
Privacy Inquiries
General Support
Security Issues
Mailing Address
LLMLayer Company LLC30 N Gould St STE R
Sheridan, WY 82801
United States
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.